General
Antebellum
Gilded Age
Old West
Reconstruction
Turn of the Century
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Early Beth Shan (Strata XIX-XIII):G.M. Fitzgerald's Deep Cut On The Tell (University Museum Monograph, 121)
Author ELIOT BRAUN
Price: $49.95
Himalayan Hermitess: The Life of a Tibetan Buddhist Nun
Author Kurtis R. Schaeffer
Price: $65.00
Keep Them Calling: Superior Service on the Telephone (How-to-Book Series))
Author Sherry Barrett
Price: $14.95
Pay Attention! I'm Your Customer ... and the Reason You're in Business
Author Ken Smith
Price: $14.41
e-Business Readiness: A Customer-Focused Framework (Addison-Wesley Information Technology Series)
Author James Craig, Dawn Jutla
CRM, Customer Relationship Management: Users Top, en Espanol / Spanish
Author Walter Duer
Price: $15.26
The Wizardy of Customer Value: An action guide to measuring & managing loyalty
Author R. Eric Reidenbach, et al
Effective Customer Service: Ten Steps for Technical Professions (NetEffect)
Author David L. Goetsch, et al
Price: $35.20
High Powered Customer Service Training Activities: 26 Fast Moving Training Ideas for Customer Service Trainers and Managers
Author Garry Lennon
Como Ser Um Bom Vendedor De Imsveis
Author Jose Ussielio Neiva
Price: $12.00
Customer Oriented Behaviour: The Nature, Impact and Development
Author Svafa Gronfeldt
Price: $30.00
The Complete Idiot's Guide to Winning Customer Loyalty
Author Murray Raphel, et al
Price: $12.89
Customers That Count: How to Build Living Relationships with Your Most Valuable Customers
Author Tony Cram
Mastering Customer Service
Author Michael Young
Price: $24.95
Information Technology & Financial Services: The New Partnership
Author Anthony Gandy, et al
Price: $55.00
Relationship Aspect Marketing
Author Jack Burke
Price: $16.97
Customers for Keeps: The Network System to Smash Your Profit Barrier
Author Pete Lisoskie
Price: $13.57
Celebrate Customer Service: Insider Secrets
Author Rick Crandall (Editor)
The Gentle Art of Firm Persuasion (Spiro Business Guides)
Author Simon J. Naudi
Price: $74.95
The Crm Pocketbook (Management Pocketbook Series)
Author David Alexander, David Turner
Price: $8.95
Collaborative Customer Relationship Management: Taking Crm to the Next Level
Author Alexander H. Kracklauer (Editor), et al
Price: $49.95
Customer Relationship Management
Author Ec-Council
Price: $49.95
Sales, Marketing and Customer Service for Construction Contractors (Advantage Contractor Business Success, Vol 7)
Author Gene Fessenbecker
Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
Author Quint Studer
Price: $23.80
Revolutionize Your Customer Experience
Author Colin Shaw
Price: $29.95
The BUZZ : 50 Little Things That Make a Big Difference to World-Class Customer Service
Author David Freemantle
Price: $10.20
Customer Equity Management with Software
Author Roland T. Rust, et al
Price: $53.33
Strategic Customer Planning
Author Alan Melkman
Price: $69.95
Surprising Secrets of Mystery Shoppers
Author Anne M. Obarski
Price: $12.71
Secrets of Customer Relationship Management: It's All About How You Make Them Feel
Author James G. Barnes
Educating Your Clients A to Z: What to Say and How to Say It
Author Nan Boss
Price: $41.00
Get What You Want: An Industry Insider How to Make Good Complaints, Fix Bad Service and Get What You Want
Author Jack Burke
Price: $12.21
Crafting Customer Value: The Art and Science
Author Peter Duchessi
Total Customer Focus
Author Chris Stern
Price: $30.99
Call Center Benchmarking (Deciding If Good Is Enough)
Author Jon Anton, et al
Price: $30.99
Measuring Customer Service Effectiveness
Author Sarah Cook
Price: $89.95
When Retail Customers Count
Author Mark Ryski
Price: $39.95
Successful Strategies in Supply Chain Management
Author Chi-Kin Chan (Editor), H. W. J. Lee (Editor)
Price: $74.95
How to Become a Rainmaker
Author Jeffrey J. Fox
Crm Analytics: Using Data to Find and Maximize Your Company's Most Profitable Customers
Author Naras Eechambadi
Price: $54.95
Call Center Operations: A Guide for Your Journey to Best-Practice Processes
Author Becki Hack, et al
The Art of Customer Service
Author Aspatore Books Staff (Editor), Aspatore Books Staff
Price: $27.95
Customer Service Activities for Training
Author Graham Roberts-Phelps
6 Keys to Achieving Success through Customer Service
Author John L. Myers, Tara A. Blanc
Building a Successful Customer Service Culture: A Guide for Library and Information Managers
Author Maxine Melling (Editor), Joyce Little (Editor)
Price: $85.00
Customer Retention Strategies for Financial Institutions
Author Tom Harvey (Author)
50 rules to keep a client happy
Author Fred C Poppe
Smart Things to Know About Crm (Smart Things to Know About (Stay Smart) Series)
Author David Harvey
Price: $19.02
Connecting With Clients: Practical Communication Techniques for 15 Common Situations
Author Laurel Lagoni, Dana Durrance
Compendium of Customer Service Questionnaires and Inventories
Author Sarah Cook
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